- Members shall abide by the Constitution, By-Laws and Policies of the Association.
- Members shall aim to provide accommodation in which due regard has been given to the comfort, convenience, safety and privacy of the tenants and to the amenity of common areas.
- Members shall be guided by the concept of mutual respect between landlord and tenant and act in a manner that merits respect in dealing with any complaints, concerns or problems brought to their attention.
- Members shall consider the effect of their actions on the public attitude to the rental industry as a whole and endeavour to maintain cordial relations with their tenants.
- Members shall co-operate with the association in providing an exchange of information for the benefit of good landlord and tenant relations.
- Members shall endeavour to be aware of and comply with relevant municipal, provinical, and federal legislation pertaining to residential rental buildings and tenancies.
- Members shall be guided by the ‘Residential Tenancy Act’.
