LandlordBC Wins CFAA Association Achievement of the Year

On May 5th, 2021, LandlordBC was proud to have been awarded the Canadian Federation of Apartment Associations (CFAA) Association Achievement of the Year in recognition of the work that our association has done on behalf of members and the broader rental housing sector in response to the COVID-19 pandemic. We would like the thank CFAA for this award and thank the awards committee for recognizing the hard work and commitment shown by the LandlordBC team.

2020 was defined by an unprecedented set of challenges that impacted both businesses and individuals. Specifically, rental housing providers in British Columbia faced economic uncertainty and legislative changes implemented in response to our provinces’ ongoing state of emergency. To face these challenges and the needs of our industry, LandlordBC kicked into high gear. Within a matter of days, LandlordBC had launched our COVID-19 specific webpage (available to members and non-members) providing landlords and rental property managers with a wealth of resources free of charge to support them through the ongoing health crisis. Resources included:

  • Resources for fire safety during COVID-19
  • Quarantine Conflict Resolution tips and services
  • Customized Rental Repayment plan
  • Safe Premises – Keeping You and Your Residents Safe LandlordBC guidebook.
  • Tips for showing rental units during COVID-19

In addition to this, information regarding government programs and supports, rent banks, as well as blog articles and resources for tenants and landlords alike. LandlordBC provided access to additional resources free of charge, such as our legislative helpline, e-newsletters, and interactive webinar series. The decision to remove the barriers to access these supports and services was rooted in LandlordBC’s philosophy that education and engagement are at the core of a rental housing provider’s success.

Further to this, the COVID-19 pandemic highlighted the need more for education and resources for landlords. To meet this need, LandlordBC’s I Rent It Right™ program has been made free for all housing providers. This course outlines the fundamentals that landlords, building managers, and resident caretakers need to know to successfully manager their tenancies, mitigate their risk, and learn about their rights and responsibilities as a landlord in British Columbia.

LandlordBC has always believed that education and communication are the keys to a landlord’s success, and we work to ensure that landlords understand not only their rights and responsibilities but also the rights and responsibilities of their tenants. In addition to this, using proper documents to communicate the expectations of a tenancy, while maintaining a professional tenant/landlord relationship are vital to a successful rental experience. COVID-19 shined a spotlight on the need for support for landlords, especially when it came to navigating legislative changes and properly managing the customer relations aspect of operating a rental property. By creating our robust webinar series, many of which remain available to the public via our YouTube channel, and making I Rent It Right™ permanently free reinforces the value that our association places on education. From March 2020 to June 2020, 777 people enrolled in the I Rent It Right™ course. This momentum continued and from March 2020 until February 2021, with over 2000 new landlords having complete the course. This pattern of increased enrollment in I Rent It Right™ has been consistent as LandlordBC continues to build a legacy as the rental housing industry leader focused on education, support, and resources for those operating as housing providers in BC.

For more information on LandlordBC, membership with LandlordBC or LandlordBC COVID-19 Response, please contact Director of Member Engagement, Kimberly Coates at [email protected] or call 1-855-707-2366. To get started on I Rent It Right™, click here.